The Ultimate FamilyMart Shopping Guide for Foreign Tourists: Tips, Must-Buys & Savings

Introduction to FamilyMart

FamilyMart is one of Japan’s leading convenience store chains, known for its wide selection of products and 24/7 availability. With over 16,000 locations across Japan, it is a popular choice for both locals and tourists. Whether you need a quick snack, a refreshing drink, or essential travel items, FamilyMart offers a convenient shopping experience.

What Makes FamilyMart Special?

• Wide Product Variety: From ready-to-eat meals to household goods, FamilyMart provides a diverse range of products to meet daily needs.
• Easy Access: Stores are strategically located near train stations, tourist attractions, and residential areas.
• 24/7 Operation: Open around the clock, FamilyMart is an ideal stop for late-night snacks and emergency purchases.

Popular Items for Tourists

• Onigiri (Rice Balls): A staple Japanese snack available in various flavors, typically priced around ¥150–¥200 ($1.00–$1.35).
• Bento Boxes: Pre-packed meal sets that are perfect for a quick and affordable meal, costing around ¥500–¥800 ($3.50–$5.50).
• Japanese Sweets: Try famous treats like mochi or dorayaki, available for approximately ¥200–¥400 ($1.35–$2.70).
• Drinks: From bottled teas and coffees to unique Japanese beverages like melon soda, prices range from ¥120–¥250 ($0.80–$1.70).

Why FamilyMart is Convenient for Tourists

• Multilingual Support: Some stores have self-service kiosks with English, Chinese, and Korean options.
• Contactless Payment: Accepts major credit cards, IC cards (Suica, PASMO), and mobile payments like Apple Pay and PayPay.
• Tax-Free Shopping: Some locations offer tax-free services for purchases over ¥5,000 ($34.50) with a valid passport.

Final Thoughts

FamilyMart is an essential stop for foreign tourists looking for convenient and affordable shopping in Japan. Whether you need a quick meal, travel essentials, or unique Japanese snacks, this convenience store chain ensures a smooth shopping experience. Be sure to explore its diverse product offerings and enjoy the convenience of shopping anytime, anywhere!

Popular Products and Must-Try Items

FamilyMart offers a wide variety of products, making it an excellent place for tourists to explore Japanese snacks, meals, and drinks. Whether you are looking for a quick bite or a unique souvenir, FamilyMart has plenty of must-try items. Below are some of the most popular products among both locals and visitors.

1. Onigiri (Rice Balls)

Onigiri is one of the most iconic Japanese convenience store foods. These triangular rice balls are wrapped in seaweed and come with various fillings such as:

• Salmon (Shake) – A classic choice with grilled salmon flakes. Price: ¥150–¥200 ($1.00–$1.35).
• Tuna Mayo – A delicious mix of tuna and Japanese mayonnaise. Price: ¥140–¥180 ($0.95–$1.25).
• Pickled Plum (Umeboshi) – A traditional Japanese flavor with a salty and sour taste. Price: ¥130–¥170 ($0.90–$1.20).

2. Bento Boxes

For a more filling meal, FamilyMart’s bento boxes are a great option. These pre-packed meals come in various styles, including:

• Karaage Bento – Fried chicken served with rice and side dishes. Price: ¥550–¥750 ($3.80–$5.20).
• Beef Bowl (Gyudon) – Thinly sliced beef cooked in a sweet-savory sauce over rice. Price: ¥600–¥800 ($4.10–$5.50).
• Grilled Fish Bento – A healthy option featuring grilled salmon or mackerel. Price: ¥650–¥850 ($4.50–$5.80).

3. Instant Noodles

Japan is famous for its instant noodles, and FamilyMart has an excellent selection. Some top choices include:

• Cup Noodles – Available in flavors like miso, soy sauce, and spicy seafood. Price: ¥150–¥300 ($1.00–$2.10).
• Udon and Soba – Traditional Japanese noodle options in easy-to-make instant form. Price: ¥200–¥350 ($1.40–$2.40).

4. Japanese Sweets and Desserts

If you have a sweet tooth, FamilyMart offers a variety of Japanese confectionery and desserts:

• Mochi – Soft rice cakes filled with sweet red bean paste or other flavors. Price: ¥200–¥350 ($1.40–$2.40).
• Dorayaki – Fluffy pancakes filled with sweet red bean paste. Price: ¥180–¥300 ($1.25–$2.10).
• Pudding (Purin) – A Japanese-style custard pudding with a rich caramel sauce. Price: ¥180–¥250 ($1.25–$1.70).

5. Drinks

FamilyMart offers a diverse range of beverages, from traditional Japanese drinks to international favorites:

• Bottled Green Tea – A refreshing and healthy drink, available in unsweetened and sweetened versions. Price: ¥120–¥180 ($0.80–$1.25).
• Melon Soda – A unique Japanese soft drink with a sweet and fruity flavor. Price: ¥150–¥200 ($1.00–$1.35).
• Milk Tea – A popular choice featuring a blend of black tea and milk. Price: ¥150–¥250 ($1.00–$1.70).

6. Ready-to-Eat Snacks

For those looking for quick and tasty snacks, FamilyMart has many options:

• Famichiki – A crispy and juicy fried chicken fillet, one of FamilyMart’s signature items. Price: ¥220–¥280 ($1.50–$1.90).
• Yakitori – Grilled chicken skewers available in different flavors such as salt or teriyaki sauce. Price: ¥150–¥200 ($1.00–$1.35).
• Edamame – A healthy snack of boiled soybeans lightly salted. Price: ¥200–¥350 ($1.40–$2.40).

7. Convenience Store Exclusive Items

FamilyMart often collaborates with popular brands to offer exclusive products:

• Limited Edition Sweets – Seasonal desserts and snacks available only at FamilyMart.
• Anime and Character Goods – Special collaboration products featuring popular Japanese anime and characters.

Final Thoughts

FamilyMart is a great place to explore Japanese food and culture without breaking the bank. From delicious rice balls and bento boxes to exclusive snacks and drinks, there’s something for everyone. Be sure to try these must-have items on your visit to Japan!

How to Use Self-Service Machines and Payment Methods

Shopping at FamilyMart is designed to be quick and convenient, thanks to self-service machines and multiple payment options. Whether you are using the self-checkout system or paying at the counter, this guide will help you navigate the process smoothly.

1. Using the Self-Service Checkout Machine

Many FamilyMart locations have self-checkout machines, allowing customers to scan and pay for items without needing cashier assistance. Here’s a step-by-step guide:

1. Select Language: When you approach the self-checkout machine, tap the screen to begin. Choose your preferred language (English, Chinese, Korean, or Japanese).
2. Scan Your Items: Use the barcode scanner to scan each product. The price will be displayed on the screen.
3. Bag Your Items: After scanning, place your items in a shopping bag. Some stores may charge a small fee for plastic bags (around ¥3–¥5 or $0.02–$0.04).
4. Choose Your Payment Method: The screen will prompt you to select a payment method. Options include cash, credit/debit cards, IC cards, and mobile payments.
5. Complete the Payment: Follow the on-screen instructions to finalize the payment. If using cash, insert bills and coins into the machine. If using a card or IC card, tap or swipe as directed.
6. Receive Your Receipt: The machine will print a receipt. Be sure to take it, especially if you need it for tax-free shopping.

2. Payment Methods Available at FamilyMart

FamilyMart accepts a variety of payment methods to accommodate both local and international shoppers. Below are the most commonly used options:

Cash

• Japanese yen (¥) is accepted, but FamilyMart does not accept foreign currency.
• Coins and bills are used, with the machine providing change if needed.

Credit and Debit Cards

• Visa, MasterCard, JCB, American Express, and UnionPay are commonly accepted.
• Most locations allow contactless payments for quick transactions.

IC Cards (Prepaid Transport Cards)

IC cards are rechargeable smart cards primarily used for transportation but also accepted at convenience stores:

• Suica, PASMO, ICOCA, and other regional IC cards work at FamilyMart.
• To pay, simply tap your card on the reader.

Mobile Payment Options

Digital wallets and QR code payments are becoming more common. FamilyMart supports:

• Apple Pay / Google Pay: Linked credit or debit cards can be used.
• PayPay / LINE Pay / Rakuten Pay: Popular cashless payment apps in Japan.
• Alipay / WeChat Pay: Convenient for Chinese tourists.

3. Tax-Free Shopping for Tourists

If you are a foreign visitor, you may be eligible for tax-free shopping at select FamilyMart locations. Here’s how to take advantage of this benefit:

1. Eligibility: You must be a non-resident tourist with a valid passport.
2. Minimum Purchase: You must spend at least ¥5,000 ($34.50) on eligible products in a single transaction.
3. Tax Refund Process: At participating stores, show your passport at the register to process a tax-free purchase.

4. Final Tips for a Smooth Checkout

• Look for the self-checkout machines if you prefer a faster, contactless shopping experience.
• If you are unsure about the payment process, ask a store clerk—many are familiar with assisting foreign customers.
• Carry a small amount of cash, as some stores may not accept foreign credit cards.
• Consider using an IC card or mobile payment for quick and hassle-free transactions.

By understanding how to use self-service machines and different payment methods, you can enjoy a smooth and efficient shopping experience at FamilyMart!

Special Services for Tourists (Tax-Free, Wi-Fi, ATM, etc.)

FamilyMart offers a variety of services that make shopping more convenient for foreign tourists. From tax-free shopping to free Wi-Fi and international ATMs, these features enhance the shopping experience and provide essential support for travelers in Japan.

1. Tax-Free Shopping for Tourists

At select FamilyMart locations, foreign tourists can enjoy tax-free shopping on eligible products. Here’s how it works:

• Eligibility: Tourists with a valid passport and a short-term visitor visa (staying less than six months in Japan) can apply for tax exemption.
• Minimum Purchase: A minimum purchase of ¥5,000 ($34.50) on eligible items is required in a single transaction.
• Eligible Products: Packaged food, beverages, cosmetics, and household goods are generally tax-free. However, items meant for immediate consumption (like fresh food and drinks) are not included.
• Process: At participating stores, inform the cashier that you want a tax-free purchase and present your passport. The store will process the exemption, and you may need to sign a tax-free form.

2. Free Wi-Fi Access

FamilyMart provides free Wi-Fi for tourists, making it easy to stay connected while traveling. To use the service:

1. Look for the “Famima Wi-Fi” network in your device’s Wi-Fi settings.
2. Connect to the network and open your browser. A login page will appear.
3. Select your preferred language (English, Chinese, Korean, or Japanese).
4. Agree to the terms and conditions, then tap the “Connect” button.
5. You can use the Wi-Fi service for up to 60 minutes per session, with multiple sessions allowed per day.

This service is useful for checking maps, searching for travel information, or staying in touch with friends and family.

3. International ATM Services

Many FamilyMart stores are equipped with ATMs that support international credit and debit cards. These ATMs allow foreign tourists to withdraw Japanese yen conveniently. Key details include:

• Accepted Cards: Visa, MasterCard, JCB, American Express, UnionPay, Maestro, and Cirrus.
• Languages Available: The ATM interface is available in multiple languages, including English, Chinese, and Korean.
• Withdrawal Limits: The maximum withdrawal limit per transaction depends on your bank, but typically ranges from ¥10,000–¥100,000 ($69–$690).
• Availability: ATMs in most FamilyMart stores operate 24/7, making it convenient to access cash at any time.

4. Parcel Delivery and Luggage Storage

Some FamilyMart locations offer delivery and storage services, which can be useful for tourists:

Parcel Delivery (Takkyubin)

• Tourists can send packages from FamilyMart using services like Yamato Transport (Kuroneko Yamato).
• This service is ideal for shipping luggage or souvenirs to your next hotel or airport.
• Delivery fees depend on package size and destination, typically starting from ¥1,000 ($6.90).

Luggage Storage

• Some FamilyMart stores, particularly in major cities and tourist areas, have coin lockers where you can store your bags.
• Prices vary but generally range from ¥300–¥800 ($2.10–$5.50) per day, depending on locker size.

5. Printing and Copying Services

FamilyMart stores have multi-function printers that offer various services, including:

• Printing: Print documents and photos from a USB drive, SD card, or cloud storage.
• Copying: Black-and-white and color copies are available, starting from ¥10 ($0.07) per page.
• Scanning: Scan documents and save them to a USB drive or send them via email.
• Faxing: Domestic and international fax services are available at select stores.

These services are useful for travelers who need to print tickets, maps, or important documents.

6. Convenience Store Reservations and Payments

FamilyMart allows tourists to make reservations and pay for various services, such as:

• Concert and Event Tickets: Purchase tickets for concerts, theme parks, and other attractions via the FamiPort terminal.
• Hotel and Bus Reservations: Some travel reservations can be completed at FamilyMart.
• Utility and Online Shopping Payments: If you make an online purchase in Japan, you can often pay for it at FamilyMart.

Final Thoughts

FamilyMart offers more than just food and drinks—it provides essential services that make traveling in Japan easier. Whether you need to withdraw cash, access free Wi-Fi, or use tax-free shopping, FamilyMart is a convenient stop for foreign tourists. Take advantage of these services to enhance your travel experience in Japan!

Tips for a Smooth Shopping Experience

Shopping at FamilyMart is convenient and easy, but knowing a few tips can enhance your experience. From understanding store etiquette to making the most of special services, here’s everything you need to know to shop efficiently and comfortably.

1. Store Etiquette and Shopping Manners

Japanese convenience stores have certain unwritten rules that help maintain a pleasant shopping environment. Here are some key etiquette tips:

• Be Mindful of Others: FamilyMart stores can be small, so avoid blocking aisles while browsing.
• Do Not Eat Inside the Store: Unlike some countries, eating inside a convenience store is generally discouraged unless there is a designated seating area.
• Use Trash Bins Properly: FamilyMart provides trash bins for food packaging, but avoid disposing of large personal trash.
• Keep Noise Levels Low: Japanese convenience stores are quiet places, so try to keep conversations at a moderate volume.

2. Best Times to Shop

To avoid crowds and long waits, consider shopping during less busy hours:

• Early Morning (6:00 AM – 9:00 AM): A great time for a quiet shopping experience, with fresh food deliveries.
• Afternoon (1:00 PM – 4:00 PM): Midday is often the least crowded, making it easier to explore the store.
• Late Night (10:00 PM – 2:00 AM): Ideal for night owls, but some fresh food items may be limited.

3. Making the Most of Discounts and Promotions

FamilyMart frequently offers discounts and promotions on popular products. Here’s how to save money while shopping:

• Look for Discount Stickers: Pre-packaged food items like bento boxes and sandwiches may receive discount stickers (e.g., 20%–50% off) in the evening.
• Check for Seasonal Items: Japan’s convenience stores rotate special seasonal products, including limited-time snacks and drinks.
• Use Digital Coupons: Some FamilyMart stores accept discount coupons from the FamilyMart app (available in Japanese).

4. Payment Tips for Tourists

FamilyMart accepts various payment methods, but international travelers should keep the following in mind:

• Carry Some Cash: While most stores accept credit cards, smaller FamilyMart locations may have cash-only policies for certain services.
• Use IC Cards for Quick Payment: Prepaid transport cards like Suica or PASMO make checkout faster and more convenient.
• Check for ATM Availability: If you need cash, FamilyMart’s ATMs support international withdrawals using major credit and debit cards.

5. How to Ask for Assistance

If you need help while shopping, follow these simple tips to communicate with store staff:

• Use Simple English or Gestures: Many employees may not speak fluent English, but basic words like “Wi-Fi?” or “ATM?” are generally understood.
• Point to What You Need: If you’re looking for a specific item, pointing to a picture on your phone can be effective.
• Use a Translation App: Apps like Google Translate can be useful for translating menus, instructions, or questions.

6. Packing and Handling Purchases

Unlike in some countries where store clerks bag your items for you, Japanese convenience stores often follow a different system:

• Plastic Bags Cost Extra: Due to environmental policies, plastic bags are available for a small fee (around ¥3–¥5 or $0.02–$0.04).
• Self-Bagging System: After paying, some stores have a designated counter where you can bag your items yourself.
• Use the Microwave Option: If you purchase a bento box or other hot food, ask the cashier, “Atatamemasu ka?” (“Would you like it heated?”).

7. Navigating Self-Service Kiosks

FamilyMart has self-service kiosks, known as FamiPort, which offer various convenient services:

• Buy Event Tickets: Concerts, amusement parks, and bus tickets can be purchased at the kiosk.
• Pay Bills: While mainly for residents, some international travelers can use these kiosks to pay for online purchases made in Japan.
• Print Documents: The multi-function printer allows you to print tickets, maps, or travel documents.

8. Enjoying the FamilyMart Experience

Finally, take your time exploring different products and trying new things. FamilyMart offers many unique Japanese snacks, drinks, and ready-made meals that are perfect for a quick meal or souvenir. Don’t hesitate to try something new and enjoy the convenience of shopping in Japan!